What changes
Meta has made available to users the service through which AI Muse makes phone calls on the customer's behalf, as reported by IT之家. Access is limited to those who subscribe to Meta AI's highest subscription tier, starting at $19.99 per month. The announcement, on the 13th of the month, came from Wang Tao, Meta's chief AI officer, through a post on X: according to the source, the feature is meant to handle calls that the user would prefer not to make in person.
The novelty does not consist merely in announcing the project: Meta had tested the feature for several months with a small group of early adopters, and now the move is toward commercial opening to a paying audience segment. The relevant fact is therefore the economic boundary of availability, not the existence of the technology itself.
What it can do and the limits in practice
The list of activities indicated relates to the U.S. context: contacting insurance companies and cable providers, booking an appointment with the DMV, and calling a restaurant to reserve a table. The tool converses with operators using a synthetic voice generated by AI.
The source notes, however, that the service does not always reach its destination: in some cases, whoever answers recognizes the artificial nature of the interlocutor and ends the call. The reasons given are two: fraud prevention and the suspicion that it is a prank or a waste of time. This is the most concrete limitation reported: effectiveness also depends on the other party's willingness to accept a non-human interlocutor, an aspect that the available documentation does not quantify.
The comparison with other tools
Muse is not the first case: Google Gemini's Call for Me feature operates on Pixel 11 and Pixel 10 models and calls using the user's personal phone number, while the Instinct agent began testing delegated calls in September. The distinction regarding the phone identifier is the most useful point of comparison, because it affects how the recipient perceives the call, but the material does not clarify which number Muse uses or how the artificial nature of the voice is signaled.
To be verified
Some aspects that the source does not address remain open: the arrangements for consent and for recording conversations, the actual number of functions available to subscribers, and the results obtained during the months of testing. These elements are necessary to assess the impact of the service and cannot be inferred from the available material.
