Service discontinuation
According to IT之家, Tencent has shut down the Yuanqi agent platform: access to applications, data reading and writing, API calls, and use of the console are no longer available to the public. The source specifies that agents created via Yuanqi and distributed on channels such as the official account, service account, and WeChat customer service no longer respond to user conversations.
The closure was not sudden: according to IT之家, as early as the 29th of the previous month, the creation of new agents and the distribution of API keys had been suspended. The final step therefore concerns residual operations and the handling of data accumulated by users.
Data, refunds, and alternatives
The source indicates that users can submit an export request through the dedicated console. After January 9, 2027, requests will no longer be accepted, and Tencent states that it will delete all user data, except for records that the law requires it to retain. This is a significant deadline for those who built agents or uploaded knowledge to the platform.
For those who purchased resource packages through the old Yuanqi access portal on the Tencent Cloud website and still have unused resources or balance as of the closure date, IT之家 reports that they can request a refund on the Tencent Cloud website. The source does not specify the methods, timing, or eligibility criteria for requests.
As alternatives, the source cites Tencent Cloud Agent Development Platform (ADP) and the automatic response feature of official accounts, which offer functionality similar to Yuanqi. It does not indicate whether migration of data or agents is supported.
A brief cycle and open questions
IT之家 recalls that Tencent presented Yuanqi on May 17, 2024, at the Tencent Cloud conference on industrial applications of generative AI, describing it as a platform for creating and distributing agents. Among the announced features were an agent store, no-code creation via prompts, plugins and workflows, integration with plugins and knowledge bases from the Tencent ecosystem, and distribution on channels such as QQ, WeChat customer service, Tencent Cloud and search.
The news confirms the end of the service and the export deadlines, but does not explain the reasons for the closure. The actual refund procedures and any transfer of agents and data to the platforms indicated as replacements remain to be verified.
